Dedicated Third Party Logistics and Warehousing in Melbourne and Throughout Australia
At Silk, we create comprehensive logistics strategies that are above and beyond the competition. Our partners receive end-to-end transporting, warehousing and storage support no matter the size of their inventory; in all, we exist to support the advanced business functions of companies around Australia and South East Asia.
If you would like to meet your business goals with consistent and superior 3PL logistics, Silk is your choice.
We provide you full insight into your 3PL warehouse, every step of the way
We prioritise transparent, honest service at every level of business. That is why, from the moment you pick up the phone, we aim to give you insight into your complete 3PL warehousing solution, ensuring that you are able to meet goals and fulfil even the strictest criteria.
To do this, your account manager in Melbourne will be on call at every point to answer your questions and provide efficient service. Dedicated to problem-solving, and working as a champion of your business, they will be able to match your goals with our solutions, to create a perfect partnership that works in your best interests.
As well as this, we offer the following metrics for all third party logistics:
- Real-time insights, data and inventory control via a web-based client portal
- High end information technology solutions from the 3PL warehouse to the wharf
- Track-and-trace mechanisms for all of your stock
- Regular meetings with our senior management to ensure your account is exceeding goals
- 24/7 access to a support hotline
Our point of difference when it comes to 3PL warehousing and customer support
We have positioned our business at the intersection between a superb level of capability and friendly customer service, giving you a high-powered service that remains nimble, proficient and approachable.
We have our finger on the pulse of national and regional guidelines and regulations, to ensure your service is conducted in accordance to even the strictest standards.
We’re on call to organise an initial strategy meeting for your 3PL warehouse or transport needs
Our Melbourne head office is ready to provide you with a top level of service to see that all your needs are met. Contact us today to organise an initial chat.